Our Policies
Customer Care
Versa Vogue, our commitment to exceptional customer service is at the heart of everything we do. We believe in building lasting relationships with our customers, grounded in trust and satisfaction. Our customer care policy ensures prompt, courteous, and effective responses to all your inquiries and concerns. Whether you need guidance selecting the perfect piece for your space, assistance with an order, or have a question about shipping and returns, our dedicated team is here to help.
We strive to provide a seamless shopping experience, from browsing our curated collection to the moment your new decor arrives at your door. Your feedback is invaluable to us, as it helps us continuously improve and meet your expectations. We promise a fair and swift resolution process for any issues, prioritizing your satisfaction. At Versa Vogue, we're not just about selling products but about enriching your home and life with beauty and style, supported by a customer care team that truly cares.
Data Policies
Privacy Policy
Your privacy is paramount at VERSA VOGUE, a trading name of BOLTENZ GROUP LLC. This policy details the types of personal information we collect when you visit www.versavoguehome.com, including but not limited to your name, email, and transaction details. This information is used to provide and improve our services, process transactions, and communicate with you. We adhere strictly to data protection laws, ensuring your information is kept secure and never shared with third parties without your explicit consent, except as required by law or to protect our rights. Should you have any concerns or wish to access, correct, or delete your personal information, please reach out to us at admin@versavoguehome.com
Terms of Service
By accessing and using www.versavoguehome.com, you agree to comply with our Terms of Service. These terms outline your rights and responsibilities when using our website, including copyright restrictions, acceptable use of our services, and our limitation of liability. VERSA VOGUE reserves the right to update these terms periodically, and your continued use of the site signifies your acceptance of these changes. For detailed information, please review our full Terms of Service available on our website
Cookie Policy
VERSA VOGUE uses cookies to improve your experience on our website, www.versavoguehome.com. Cookies help us understand how our site is used, allowing us to personalize your browsing experience. By using our site, you consent to our use of cookies in accordance with this policy. You can control cookie settings through your browser preferences, including rejecting or deleting cookies, though this may affect the functionality of our website.
Return and Refund Policy
We aim for complete customer satisfaction. If you're not entirely happy with your purchase, you may return it within 30 days for a refund or exchange, provided it's in its original, unused condition. Exceptions apply for custom-made items, which may not be eligible for return. To initiate a return, please contact us at admin@versavoguehome.com with your order details and reason for return. We will guide you through the return process.
Shipping Policy
VERSA VOGUE ships globally, offering various shipping options tailored to your needs. Shipping costs and delivery times vary based on your location and selected shipping method. We strive to dispatch orders promptly and provide tracking information for all shipments. Please contact us directly for more detailed information on our shipping practices or to inquire about specific shipping needs.
Accessibility Statement
Accessibility is a core component of our mission at VERSA VOGUE. We are committed to making our website accessible to many people, including those with disabilities. We continuously work towards improving accessibility standards and welcome feedback to enhance the user experience. For assistance or to provide feedback, please contact us
Disclaimer
The information provided on www.versavoguehome.com is for general information purposes only. VERSA VOGUE makes no representations or warranties regarding this information's completeness, reliability, or accuracy. Any reliance you place on such information is strictly at your own risk.
Data Breach Notification Policy
VERSA VOGUE has implemented measures to secure your personal information in compliance with data protection laws. In the unlikely event of a data breach, we are committed to notifying affected individuals and relevant authorities promptly, detailing the nature of the breach, the data involved, and the actions taken to address the breach
Cancellation Policy
Customers may cancel services or subscriptions according to the terms provided at the time of purchase. Cancellation requests should be submitted in accordance with the instructions provided to ensure timely and efficient processing of your request. Please contact our customer service team for more information on canceling services or subscriptions.
These policies are designed to ensure transparency and protect our customers and business. For any questions or further details, please don't hesitate to reach out to us at admin@versavoguehome.com or visit our website.
Wholesale Inquiries
Versa Vogue, we welcome the opportunity to collaborate with retailers, designers, and businesses interested in our unique home decor pieces and exquisite art. Our wholesale program is designed to support our partners in bringing elegance and style to a broader audience. If you're interested in offering Versa Vogue's curated collection in your store or for your projects, we invite you to reach out to us for wholesale inquiries.
To initiate the process, please email our Wholesale Team at admin@versavoguehome.com Include details about your business, the types of products you're interested in, and any specific requirements or questions you may have. Our team is dedicated to providing personalized service, including information on pricing, minimum order quantities, lead times, and shipping options.
We believe in building strong, mutually beneficial partnerships and are excited about the possibility of working together. Discover how Versa Vogue's distinctive range can enhance your offerings and captivate your clients. We look forward to hearing from you and exploring the potential of a successful collaboration.
Payment Methods
- Stripe Payments